Stakeholder Engagement

• Identification and communication of stakeholders are the basic of corporate social responsibility.
• Stockholder of CyberPower includes customers, employees, government units, shareholders, suppliers, communities and non-profit organizations.
• Establishes the communication platform to provide valuable suggestions and opinions for stockholder based on the issues where CyberPower most concerned.
• CyberPower offers different communication methods based on type of stockholder.

Reporting channels

According to related objects, please refer to below reporting channels:

• Employees: Ms. Lee investor@cyberpower.com
• Suppliers: Mr. Chang investor@cyberpower.com
• Investors: Mr. Chen investor@cyberpower.com
• Customers: Customer Service Hotline 0800-288-966 / tw.sales@cyberpower.com

External reveals for any illegal (including corruption) and immoral behavior are encouraged to report through the channel: investor@cyberpower.com

Supply Chain Management

CyberPower regards its suppliers as valuable partners in corporate sustainability and has built long-term trust and cooperation with them to ensure supply partners have complied with corporate sustainability management requirements. In supply chain management, supplier’s product quality, price and delivery time are monitored by Cyberpower. To avoid any incidental emergencies which may cause production interruption, supplier’s production capability, health, safety and environmental certificates are listed as critical evaluation factors.

Supplier Evaluation

For supplier selection, evaluation factors include company checking, price, delivery time and manufacture environment condition. The certified supplier will be approved through a cross-evaluation by internal related departments. To boost supplier's competitiveness and eliminate substandard suppliers, CyberPower will hold annual supplier evaluation for the top thirty suppliers. Evaluation factors for raw material suppliers include product quality, competitive advantages, delivery time and examination result for prohibited or hazardous materials regulations. The annual evaluation report will be filed for corporate risk management.

Supply Chain Environmental Management

CyberPower and its supplier partners shall comply with international and local environmental, health and safety laws, or related regulations to meet customer's expectation for green products. The supplier shall comply with CyberPower’s restriction on hazardous substance and sign up supplier's declaration on product quality. Supplier is required to provide certificates of raw materials, components, accessories, and packaging materials for related test requirements. Certificates include material reports, safety certificates, reliability testing report, and other related documents according to requirements. Acceptable documents should be updated and renewed within the valid period.

CyberPower is devoted to providing a safe and comfortable working environment for its employees. Together with its suppliers, CyberPower wishes to establish an effective management system in safety, health, and environment. To fulfill this goal, annual evaluation factors include quality management system, environment protection system, human rights and ethics, and environmental management systems.

Community Service

In February and August 2023, in collaboration with the Taipei Neihu Technology Park Development Association, CyberPower organized a blood donation event. To encourage our colleagues to actively participate in community service, CyberPower granted each blood donor 2 hours of community service leave.

• In February 2023, a total of 121 colleagues and volunteers participated in the blood donation event, with 90 colleagues and members of the community successfully.
• In August 2023, a total of 93 colleagues and volunteers participated in the blood donation event, with 78 colleagues and members of the community successfully.