Service Notice
- In accordance with local government’s infection prevention and control policy, customers might experience delayed response or service from Live Chat, Warranty Claim and all technical supports (via mail, or local service hotline) due to insufficient personnel. Please contact our service team via e-mail inquiry if our Live Chat and hotline service are not available. We will resume our service level subject to local authority emergency controls.
- We apologize for all inconveniences which may cause and appreciate your understanding.
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Find the serial number on your CyberPower products
Every CyberPower product has a unique serial number (S/N) and they can only be 12 or 16 digits.
The location of the serial number label may vary by different products, but you can find it on the back or bottom side of most products.
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