Upon different services or products you purchase or select, you agree us to collect, process and utilize the information hereunder to provide you a better and personalized service.
We may revise or add the name of software, project, or function from time to time, and you are encouraged to check the information here regularly.
PowerPanel Enterprise
For license verification purposes:
- The CPUID of the server on which the software is installed.
- The IP Address of the server.
PowerPanel Personal and PowerPanel Business
For electricity analysis purpose:
- The hardware information of the UPS (model number, hardware version, firmware version, serial number, error code, battery replacement date, manufacturing date, installation date).
- The UPS name defined by users.
- The region where the UPS is located.
- The electricity information of the UPS (power source, power condition, battery capacity, estimated runtime, voltage, current, UPS load, energy, power ratting, operating temperature).
For software bug tracking purpose:
- The operating system information of computers or mobile devices.
- The hardware model of the mobile devices.
TERRA
For Power Site management purpose：
- The Power Site Name defined by user.
- The country of the Power Site.
- The address where the Power Site is located.
- The date when the Power Site is established.
- The time zone of the Power Site.
- The Feed-in Tariffs of the Power Site.
- The latitude where the Power Site is located.
- The longitude where the Power Site is located.
- The logo which belong to Power Site.
- The Power Capacity of the Power Site.
For power analysis purpose：
- The hardware information of the Data Logger (vendor, model number, MAC, Key, Data Logger name, firmware version).
- The hardware information of the PV Inverter (vendor, model code, model name, serial number, Inverter name).
- The power information of the PV Inverter (daily energy, life energy, input/output voltage, input/output power, input/output current, output frequency, heat sink temperature, ambient temperature, string voltage, sting power, string current).
RCCARD100 and RWCCARD100
For electricity analysis purpose:
- The basic information of the UPS (model number, hardware version, firmware version, serial number, error code, battery replacement date, manufacturing date, installation date).
- The UPS name defined by users.
- The region where the UPS is located.
- The electricity information of the UPS (power source, power condition, battery capacity and status, estimated runtime, voltage, current, frequency, UPS load, energy, power ratting, operating temperature).
For cloud card bug tracking purpose:
- The information of the cloud card (model number, hardware version, firmware version, serial number, error code, manufacturing date, installation date, MAC, IP Address).
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